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Sensora helps you work through the technical side of online threats: blackmail with intimate material, fake profiles and adverts, digital traces, cybercrime and signs of exploitation. We help you preserve what matters and understand where to turn next.
We help with the technical side. If you or someone else is in immediate danger, call 112: 24/7, free. For emotional crisis support: adults 116 123 (24/7, free), children and teenagers 116 111 (24/7, free, anonymous). If you are a victim of crime, call 116 006, daily 12:00-22:00.
Do not write to us first if there is a direct risk to life, health or freedom. Call 112 first - you can come back to us for the technical part afterwards.
We can help you understand the technical side if the situation involves digital information:
Sensora does not replace the police, 112, psychological or medical help, or social services. What we can do is technical: help you work out what to preserve, how to describe what happened, which digital traces matter and where to go next.
These services provide help that Sensora does not. If you are not sure who to call, start with 112.
Police, ambulance, fire and rescue, gas emergency service. Call if you or someone else is in immediate danger.
Emotional support for adults in a crisis, including suicidal thoughts. Answered by the “Skalbes” crisis centre. In Latvian, English and Russian. For children and teenagers, use 116 111.
Psychological support for children and teenagers, and for parents. Anonymous. Run by the Child Protection Centre.
Information and psychological support for victims and their families. Not a 24-hour line.
Confidential helpline for human trafficking cases: advice, support, and a plan of action for your situation.
Latvia’s own 112 cannot be reached from another country. If you are abroad and in danger, dial 112 where you are - it is the emergency number across the whole EU and works from any phone. Use this number only to reach the Latvian State Police about something that happened in Latvia. It is not a dedicated trafficking line.
HIV and STI testing, harm reduction, social and psychological consultation. This is not a crisis line - call to book a service.
Tells you where the mobile unit is right now (testing, needle exchange, social worker consultation). It is not a counselling or crisis line.
Technical help with the digital side: evidence, accounts, adverts, messages. This is not an emergency or crisis line - if you are in danger, call 112.
Contacts last checked:
So that we can help you faster, gather what you already have. If something is missing, that is not a problem - write to us anyway.
If it is safe to keep them, do not delete messages, accounts, photos, links or posts before the consultation. Deleting often destroys the most important digital traces.
You write or call and explain the problem briefly. You can leave out details that are hard to talk about.
We work out whether this is an emergency (112 or the police), an emotional crisis (116 123), a situation involving a child (112 or 116 111), or a technical situation we can help with.
We help you understand which digital traces matter, what to preserve, what not to touch, what to put in a report, and what the risks are.
We point you to the police, 112, 116 006, 116 111, “Skalbes”, DIA+LOGS, “Safe House”, or to a lawyer, psychologist or social service where that is what is needed.
You can describe the situation without any details that are hard to talk about. We will first help you understand what matters technically and where it is best to turn. If you are not sure whether what happened is a crime, write to us anyway.
Do not send unnecessary intimate material, documents or third-party data through this form unless it is needed for the initial assessment. Describe the situation first - we will tell you which material is actually needed and how to send it safely. That is why the form deliberately has no file upload.
We decide nothing for you. We will not go to the police, to social services or to anyone else about your case without your agreement. The one exception is if your message shows that a child is in immediate danger; in that case we will tell you so.
Call: +371 28 319 913 · [email protected] · Telegram